Need help with QivurnPro? Browse the resources below or reach out directly. Include your iOS version and a description of the issue for the fastest resolution.
Contact Support
Email us with your question, bug report, or feedback. We read every message.
hicksshirley03765@outlook.comSystem Requirements
Supported Platform
iPhone running iOS 13.0 or later. Optimized for iOS 15+. iPad supported in iPhone compatibility mode.
Storage
Minimal base install. Receipt images stored locally may increase usage over time. No cloud storage required.
Network
Not required for daily use. Internet needed only for initial App Store download and updates.
Permissions
Camera and Photo Library are optional — needed only for receipt attachment and export features.
Getting Started
- Onboarding — On first launch, set your hourly rate directly or derive it from monthly salary and work schedule.
- Weekly budget — Choose what percentage of salary is discretionary; the App converts this to a weekly hour cap.
- Log a burn — Tap the + button, enter an amount, pick a tag (Essential / Impulse / Reimbursable), and save.
- Review — Check Hour Pool for remaining budget, Burn Stream for history, and Weekly Report for insights.
- Fixed Leaks — Add subscriptions under Profile → Fixed Leaks to account for recurring hour drains.
Frequently Asked Questions
Is my financial data uploaded anywhere?
No. QivurnPro stores all data locally on your iPhone. We operate no backend servers and cannot access your records. See our Privacy Policy for full details.
How is the hourly rate calculated?
By default: Monthly Salary ÷ (Work Days per Month × Hours per Day). You can also set an hourly rate directly during onboarding. Update values anytime under Profile → Hourly Rate Setup.
What do the tags mean?
Essential — necessary work or life expenses. Impulse — non-essential discretionary spending. Reimbursable — work-related expenses you expect to recover. Tags power weekly breakdowns and insights.
Can I attach receipt photos?
Yes. When logging a burn, tap the receipt section to take a photo or choose from your library. Receipts appear on the burn detail page and in the Receipt Wall (Profile → Receipt Wall).
How do I reset the App?
Go to Profile → Clear All Data. This permanently deletes all records and restarts onboarding. This action cannot be undone.
Does QivurnPro sync across devices?
Not currently. Data is device-local. If you use iCloud Backup, App data may be restored when setting up a new iPhone from backup, subject to Apple's backup behavior.
Troubleshooting
App crashes or freezes
- Force-quit QivurnPro and relaunch.
- Ensure iOS is updated to the latest version supported by your device.
- Restart your iPhone.
- If the issue persists, email support with your device model, iOS version, and steps to reproduce.
Camera or photo library not working
- Go to iOS Settings → QivurnPro and enable Camera / Photos permissions.
- If previously denied, you must enable permissions manually — the App cannot re-prompt.
Hour pool numbers seem incorrect
- Verify your hourly rate and weekly budget percentage under Profile.
- Fixed Leaks add passive weekly hour drains — check Profile → Fixed Leaks.
- Burns are counted within the current calendar week (Monday–Sunday).
Receipt images missing after update
- Receipt files are stored in the App sandbox. A full device restore without backup may lose them.
- Ensure sufficient device storage is available.
Data & Backups
Because QivurnPro is local-first, we cannot recover lost data on your behalf. We strongly recommend keeping iCloud Backup or local iTunes/Finder backup enabled for your iPhone. Before clearing data or uninstalling, export any important records via screenshots if needed.
For data-related support requests, contact hicksshirley03765@outlook.com and describe your situation. While we cannot access your data remotely, we can guide you through recovery options available on your device.